Clear pricing, built for the minor contract
Annual fee by population, no lock-in, everything included: public form, back office, notifications, stats and support. E-invoicing (eFACT/FACe) with your town’s DIR3 codes.
| Up to 2,000 inhabitants | €1,500/yr (ex-VAT) |
| 2,000–10,000 inhabitants | €2,200/yr (ex-VAT) |
| 10,000–20,000 inhabitants | €3,000/yr (ex-VAT) |
Everything included
- Public form in ca/es/en (more languages by configuration)
- Unlimited moderation, departments and users
- Unlimited notification emails
- Stats and CSV export
- Printable QR poster with a permanent link
- Email support and updates included
- No lock-in: yearly renewal
Why this price holds up
The market reference in incident management averages ~€17,000 per award in mid-size towns. EnaInbox costs a tenth because it drops the apps and the hardware — and for a small town, tracked routing IS the product.
Every tier sits below the Spanish minor-contract threshold (€5,000/yr): quick decision, frictionless renewal.
Bundled with EnaChat (same buyer: citizen services), the full front-office modernization stays under €7,000/yr.